Saturday, November 3, 2012

CEOs & Leadership Culture




 We seem to encounter this concept of leadership quite regularly in the business community, but we still struggle to clearly define it and understand the role it plays within organizations.  When we think about leadership in business, we often think of the CEO of the organization.  Thus, not surprisingly we have focused much of our discussion on the impact and power of the CEO. 

I came across an interesting article in Forbes magazine, which is relevant to the subject http://www.forbes.com. The author makes the argument that leadership and strong business performance is not all about the CEO, but that “long term business performance comes from leadership culture and careful and continuous development of leadership at all levels.” Now this is not exactly a revolutionary idea, and you might be wondering, as I was, what does leadership culture actually mean?

Well apparently, research shows that certain best practices in leadership development have a greater impact on long-term business performance than almost any other factor.  Certain high performing companies such as IBM, General Mills, and Procter & Gamble actually invest a significantly larger portion of money than their counterparts in developing their own leadership development programs.  This does not mean sending managers away to leadership seminars, but more so supporting and training employees to better achieve the goals and vision of the organization in their everyday work, whether that is global citizenship, collaboration, or innovation, for example.

I thought it was interesting how the author’s view of leadership strategy had an internal rather than external focus.  I agree that in order to lead the organization CEOs need to align the business strategy with the human side of the organization.  Thus, they must first understand the mission and goals of their organization and then clearly communicate it to their managers and teams to drive motivation towards this common purpose.  It’s about building leaders within all levels of the organization so that a legacy of leadership remains even as CEOs come and go.

But then I considered, who is responsible for developing the leadership culture in the first place, was it not the CEO?  And what about changing environments, does the CEO not then have to change the organization’s mission and values, thereby changing its leadership values?  I would say that today’s rapidly changing business environment calls for transformational leadership; a process in which I believe the CEO is quite instrumental.   This type of leadership calls for a charismatic leader who is able to transform the organization; this requires the ability to articulate a vision, coach individuals, and set high performance standards.  But would the leadership culture disappear under the direction of a CEO lacking in these qualities? Does it not require both a CEO capable of transformational leadership as well as an established leadership culture within the organization in order to achieve long-term success?

- Rebecca Hebb


4 comments:

  1. Nice article Rebecca,

    I believe that the CEO is not necessarily the main driver of leadership. If anything, internal and external stakeholders are the driver of the organization. For example, employees will react if they are not content with the way the CEO is leading the organization.

    As you mentioned, the culture of the organization is huge. The culture will dictate whether a leadership style makes it in the organization. If the culture does not allow for a specific leadership style from the CEO they will end up like the CEO of Kodak. We know that CEOs come and go, but the culture is the only thing that will remain the same. That is why it is important for organizations to hire CEOs who's values align with the organizations.

    Dustin Caissie

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  2. This topic seems to be the "chicken or the egg" debate of the business world. Does the CEO create/influence the organization's leadership culture, or does the leadership culture influence the CEO's ability to have an impact?

    It seems like it is a bit of both. The CEO who built a company from the ground up will have instilled his values and culture into it. As the company grows, so will the leadership culture. Eventually, it will be deeply entrenched within the organization. New CEOs will have to hold these same values in order to be successful.

    From my perspective, it appears that early on CEOs will influence the organizational culture. After some time, it will have gradually switched so that the organizational culture influences the CEOs.

    Justin Landry

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  3. Great points Rebecca.

    No one will deny that leadership is not important and I think that leadership has a huge impact whether the organization will succeed or not. Leadership culture will remain constant within the organization for the most part no matter who the CEO is, however with the change in technology and the economy these qualities could possibly change over time. The characteristics of the CEO will depend on how leadership will influence the organization. People, employees, CEO’s, etc. will embody successful leadership in their specialized industry however once they are put in a different environment these leadership skills could diminish.

    I do believe that the CEO is capable of transformational leadership and as well as an established leadership culture and this is a important goal to reach in order to achieve long-term success, however the CEO needs to hire employees that fit his leadership spectrum in order to help reach these goals. Everyone has different expectations for good leadership therefore the CEO needs to make sure that his employees are capable to adapting to change and are able to obtain the CEOs transformational leadership. I think if the organizations employees can accept the CEO’s change then the leadership skills will come hand in hand.

    Ashlyn Somers

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  4. Very interesting topic and supporting article!

    I believe that the CEO can act simply as a titular figurehead but often has a larger impact. A CEO can provide vision and guidance for a firm which affects its overall profitability. However, this requires that the whole organization is on board from line workers to senior management. The organization's employees must respect its CEO for the firms strategy to be effective but there are also external factors which influence how effective a CEO will be. These may include the availability or scarcity of resources and opportunities. Furthermore, an article by Wasserman et al. (2010)shows that CEOs have different effects in different industries. Specifically CEOs have high impacts in industries characterized by low debt and high slack. This article also reveals that CEO performance explains about 14% on average of variation in firm performance. This displays that although the CEO is a major determinant in firm success, especially in a transformational business structure, there are also external factors which impact CEO effectiveness.

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